Modern communication means two things – a good phone system and organized voice cabling. Your place of work should have efficient, expertly installed cabling that never gives out and always keeps you connected, and your office phones should go above and beyond the traditional phone call, giving you the ability to conference, view call history, and easily forward calls.
Communication is a critical component of any business. If your staff can’t connect to each other and your consumers to your staff, then the only thing your business can look forward to is a very quick ending. Customer service will take a hit, overall engagement will falter, and employee morale will nosedive into the nearest trashcan.